Wednesday, September 14, 2011

A small light has began to shine........

I am happy to finally report that we have bought a car!
This post was suppose to be happy and up beat, and I planned to explain the whole car buying experience. I have planned on sharing pictures, but after the horrible day I had today. I need to use this as a venting ground and to compare the vasting different ways two companies conduct business.
It all started last thrusday when Graham came home saying that He had gone by a dealership that a co-worker had recommended. he had found a 2000 kia sportage under 75000 miles on it. He had already called the mechanic and was making arrangements to get in there. The dealership agreed to take it to the mechanic in the morning for us since we didn't have any way of our own to get it there. Graham was going to call the mechanic when he got off work around 2pm and go from there. I had to work on friday, so I told Graham to call me at work. I gave graham money he could use to buy the car if the mechanic said it was a good deal. So around 3pm while i was just sitting down to get lunch at work, Graham came by the office and said that the mechanic still had not looked and it yet. I was a little upset, but I had to get back to work. Graham went home and called the dealership to let them know what was going on. I don't know what happen nor when it happened, but a few hour later the mechanic finally called. The dealership gave Graham a ride to the mechanic so he could pick up the car and drive it back to the dealership. Graham called me at work saying that the dealership had to have a copy of my id since we were using a check to pay. The dealership was driving him over to my work to meet me and get a copy of it. So, they came by and a gave him the copy, I asked a few questions and thanked him fo rhis help. Then, a little while later Graham called my office again needing my SS#, I gave it. Then Graham came by my office again around 7or8pm saying that i had to sign abunch of a papers. He asked me if there was any way I could get off early since the dealership closed at 9, but I got of at 9. Graham called and talked to the dealership and they agreed to bring the papers over to my office for me to sign there. Unfortunately, we got busy at my office. I could not get off on time. I was trying my hardest to pass off everything to my co-workers coming on the night shift. Graham and the dealership salesman had to wait about 20 mins or so until i would break free and clock out. I apologsized up and down for making him wait. I thanked him over and over for going out of his way to help us out. He was so kind and he didn't  mind the wait. I was uber impressed with this guy and recommend him to anyone.
A vast opposite comparsion to what I experienceed today at the before mentioned mechanic. Because Graham has to work every day from 6a-2p and the shop opens at 8am. I had to wake up early and ride with graham to work so I could take by the mechanic to get a few minor repairs fixed. So, i got to the mechanic about 8:45a. I had an estimate that they had made for Graham earlier. We were going to get back wheel seal fixed and fixed the wheel bearing, then check for any oil leaks. I told the woman i was going to wait for it there to get done instead of leaving and coming back. So i sat down expecting to be there a few hours, but i planned on being able to pick Graham up from work at 2p. Finally, around 1ish, i was informed that they were trying to find the oil leak and was thanked for being patient after i starting pacing the small area(aka three chairs) they call a waiting room. So, then about 2pm, the tech finally gave the paper to the "desk person" who informed me that the oil was leaking from two places in the back of then engine. mind you, this is after i had spen 5 hours waiting-i was tired, hungry, and thirsty. The desk person informed me that it would be another so much $ to replace these things and that there was a discount if they were replaced at the same place. So, i said fine replace them, I asked how much longer i would wait- anohter hour or so i asked? No, the mechanic tech said around 4 or 5pm.(2or 3hours more!) So, i sad fine and sat back down, and gave them the "evil" one the best i could. When, i had finally defrosted a liitle, i went back to reading. Around 5pm, i got up and tried o get the attention of the desk person-now a lady. About 10mins or so, she reported back to me that the tech was not finished and did not plan on being finished by 5:30- when they closed. So, i stressed to her that i needed to get home and that i needed my car for the next day. So, then she when back to talk to the tech, she came back to infom me that the car would not start. I was taken aback. But, I drove it here this morning, it started then, I have been here all day- I have to get home, i need by car, I told the woman. She didn't seem to care. Well, it would start and there is nothing I can do, we close at 5:30pm was her response, oh and she said that I could call a taxi to get home. I was hot, all I wanted to do was cuss the woman out and make the tech fix my car that he had broken. I told the woman, so I have to leave my car here until he fixes the car that he broke and until then I am ou of luck. Her reply-yeah. Oh, my gosh, she tried to offer me a ride with one her male techs to give me a ride home. There was no way, I getting in the car with a man a had never meet before. So, i called myself a taxi and stormed out the building as soon as it got there. I paid $13.50 in a taxi fare to get home. Graham waled in a few minutes after i got home, i told him all about it. He was not happy. I told him that we are never ever going back there once we get our car back from them. I called my parents and told them want happen and they got upset too. So Graham is going to handle to the rest of the story-i am still too angry at these people! They are going to reimburse me for that taxi fare. On friday, hopefully i will have the rest of the story to inform everyone
to be continued........

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